Fixed Line

Fixed Line Capability

Keeping in contact with customers, suppliers and colleagues is vital. You need a partner that understands your needs and delivers a complete service so you can focus on driving your business objectives. theWord has the solutions and flexibility to deliver every time.

After more than 25 years of excellence in mobile communications, theWord have extended our expertise in order to offer our customers a reliable and cost effective fixed line service.

theWord have learned that mobile or fixed, your communications infrastructure is the lifeblood of your business. If colleagues or suppliers can't get hold of you it's a headache but if customers can't get hold of you, they may just give up.

You have a right to demand the very best service from your communications partner and we are passionate about connecting our customers to their customers and together being the best we can be.

Let us do the Hard Work

Our fixed line team understand how communications set ups can become complex and costly. Managing a telephone service, PBX system, mobiles, internet and data services is difficult but we use our expertise to take the stress out of switching, installation and ongoing management.

We pro-actively monitor and minimise client's costs and address ongoing challenges such as establishing inbound numbers for consistent customer service or installing VoIP systems, ensuring your infrastructure grows with your business.

Technology where it Matters

Over 80% of UK businesses feel more could be done to optimise their communications systems and over 40% receive poor feedback from their telephone users. At theWord we offer you the latest fixed line solutions alongside our accredited capability to support fully converged unified solutions such as Vodafone One Net and Mitel VoIP Systems.

Innovative Solutions

theWord can identify new ways of addressing your needs, such as inbound number provision, homeworker solutions, cost effective data networks and advanced call features including interactive voice response and call recording. If required, this can be done within your own network with little or no additional infrastructure investment.

Understanding your Needs

Our team focus on your immediate communications challenges such as cost reduction, simplification and consolidation of bills, identification of weak infrastructure that allows calls to be missed and reduction of unnecessary calls.

Best of Breed Partners

We have partnered with the best UK backbone providers to be an exceptional service provider of telephone, broadband, numbering and data services; all managed and billed by us.

theWord is ready to be your communications partner of choice. Our fixed line experts are on hand now to start driving these benefits - give them a call on 029 2044 5757.

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Fixed Line  >  Calls & Minutes

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Visit our customer experience centre, give us a call on 029 2044 5757, or write to us at sales@theword.co.uk                                                About theWord | Contact Us