Systems
Communication Solutions
theWord is proud to be a partner of Mitel Networks, the trusted choice for any business looking to deploy Unified Communications. Mitel are communication system market leaders with headquarters in Canada and EMEA HQ in South Wales, they are ideally located to provide additional support if needed.
Mitel Freedom Flexibility + Simplicity = Freedom
The freedom to communicate on your own terms – to tailor your business communications to your unique needs, not the other way around. That’s Mitel’s idea of freedom. What’s yours? Mitel’s "Freedom Architecture" provides a rich user experience along with the flexibility and simplicity organizations need to adapt to today’s dynamic work environments.
Through a single software stream, Mitel delivers a powerful suite of advanced business applications to give organisations the freedom to implement tailored communications solutions on any network, any infrastructure, any platform. For an "in-office" experience from anywhere, on any device. And with a choice of flexible commercial options to fit any business model. One identity. One software stream. One solution... Mitel.
- Connect with one number, one identity, one software stream
- Communicate, collaborate from anywhere, on any device
- Break away from ‘walled garden’ architectures
- Choose commercial options to fit your business.
Who are Mitel?
Mitel are a Unified Communications Solutions specialist and a leading providers of voice, video, and collaborative communications, founded in 1973 and operating in over 90 countries. Mitel are committed to developing innovative communications solutions, including platforms and gateways, an award-winning desktop portfolio, and specialist unified communication software applications, giving them a portfolio that is one of the industry's broadest and most sophisticated.
theWord chooses to partner with Mitel because of their outstanding reputation and their focus on delivering value and tailor made solutions. Solutions can range from single locations with few users to a multi-site networks with over 65,000 users. Mitel's attention to detail ensures applications are innovative e.g. energy efficient desktop sets with their products regularly winning awards.
Adapting your future.
Customers can invest with confidence knowing that installed solutions can be evolved to meet changing business needs such as the recent industry shifts to IP-based systems.
Mitel continue to invest in innovation than have filed over 700 patents covering over 300 inventions to date. Mitel solutions are scalable, secure, easily managed, and optimised to the needs of the customer from basic communications to unified communications solutions. They can also accommodate advanced voice, video and data platforms, desktop phones and Internet appliances, as well as intuitive applications for customer relationship management and mobility, messaging and multimedia collaboration.
Unified solutions.
The market is currently moving toward Unified Communications and Collaboration (UCC) as a comprehensive and flexible solution to a client's communications challenges.
Mitel’s UCC products are designed to integrate with a wide variety of existing systems, allowing businesses to evolve as their need dictates. theWord are specialists in helping customers to adopt Mitel technology to address their challenges. Examples of this are software for information sharing, and conferencing, mobility solutions that enable call transfer between networks, contact centre software solutions, remote worker packages and a variety of message functions (voice mail, fax retrieval, text-to-speech playback, etc.)
Easy to move.
Mitel's IP migration strategy enables businesses to maintain their existing infrastructure investment while taking advantage of the latest IP technologies.
Mitel 3300 Platform.
The Mitel 3300 provides a versatile and reliable hardware platform for a highly scalable, feature-rich communications system designed to support businesses from 5 to 60,000 users. This platform can then be adapted and customised through the use of a range of Mitel communications software applications such as Communications Director to allow complete call management and call flow control.
Combined hardware and software solutions provide enterprise IP-PBX capability with a range of embedded applications including standard unified messaging, auto-attendant, ACD and wireless gateway. Operating across virtually any LAN/WAN infrastructure, the 3300 ICP provides seamless IP networking allowing for full feature transparency within distributed environments by supporting networking standards such as Q.SIG, DPNSS, and MSDN. The 3300 ICP provides organisations with the opportunity to IP enable their existing non-IP based telephone systems, protecting existing investments while delivering all the advantages of a converged infrastructure.
Leveraging over three decades of telephony experience, the 3300 ICP supports over 500 telephony features - features that are delivered to the many user communities through easy to use interfaces such as our Web-based system management.
At the user level the 3300 ICP supports the industry's largest range of desktop devices including entry-level IP phones, Web-enabled IP devices, wireless handsets (WiFi or IP DECT) and full-duplex IP audio conference units.
The 3300 ICP also supports a powerful suite of applications including multimedia collaboration, customer relationship management and unified messaging. Industry standard Application Programming Interfaces (APIs) are supported to enable extensive integration with third-party applications through the Mitel Solutions Alliance (MSA).
Mitel Communications Director
Mitel Communications Director call control software allows you to operate your communications system with flexibility, ease, and reliability. This powerful software, with the embedded Mitel Dynamic Extension solution, runs on Mitel® 3300 IP Communications Platform (ICP) or industry standard Oracle, HP, and IBM® servers.
Mitel Multi-Instance Communications Director
Mitel® Multi-Instance Communications Director delivers multiple instances of Mitel's award-winning Mitel Communications Director call control software on a single industry standard server. It is a dense, scalable, and energy-efficient communications services platform for centralized VoIP deployments. MICD enables service providers to deliver feature-rich telephony to their small or medium-size customers. In addition, large enterprises, with many branches or locations, can deliver their telephony services in a private cloud, hosted from a data center and using fewer resources.
Virtual Mitel Communications Director from Mitel Virtual Solutions
Mitel and VMware® have partnered to allow voice and business applications to run together in a virtualized environment. Now, Virtual Mitel Communications Director offers the same MCD functions and capabilities, while being treated like any other virtualized application in the data center
theWord is ready to be your communications partner of choice. Our systems experts are on hand now to start driving the benefits - give them a call on 029 2044 5747
Visit our customer experience centre, give us a call on 029 2044 5757, or write to us at sales@theword.co.uk About theWord | Contact Us
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